RiEtail ("we", "our", or "us") is committed to protecting the privacy and data of our users ("you", "your", "client"). This Privacy Policy explains how we collect, use, and safeguard your information when you use our B2B SaaS platform.
1. Information We Collect
- a. Business Information: Company name, contact details, GST number, business registration info.
- b. User Information: Name, email, phone number, role (admin/user), login credentials.
- c. Usage Data: Log data, access times, features used, pages visited.
- d. Payment & Subscription Data: Billing name, address, GST details, transaction IDs (processed via third-party payment gateways).
- e. Uploaded Data: Product catalogs, images, customer data (only stored for your usage).
2. How We Use Your Information
- To operate and maintain your RiEtail account.
- To personalize your dashboard and settings.
- For billing, support, and service-related communication.
- To monitor system usage for performance and abuse prevention.
- For updates, feature announcements, and legal notices.
3. Sharing of Information
- We do not sell your data.
- We may share data only with trusted service providers (e.g., payment gateways, cloud services).
- Authorities when legally required.
4. Data Security
We use encryption, access controls, and secure servers (AWS) to protect your data.
5. Data Retention
We retain your data as long as your subscription is active. Post termination, your data will be deleted after 30 days unless otherwise requested.
6. Your Rights
- Access, update, or delete your personal information.
- Contact us for data export or deletion requests.
7. Contact Us
For privacy questions:
📧 tech@ripsilinfo.com
📞 +91 90356 73222